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• #35198 neooen aktív tag

  Új Válasz 2014-03-23 00:07:39 #35198

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  neooen

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  Volt már egy két vicces tapasztalatom online supporttal, de a mai vitte a pálmát. Az angolom trágya, de szerintem érthető voltam, de majd rajtatok lemérem, hogy az voltam-e . Valószínűleg igen, mert a következő supportos 1 perc alatt tudott segíteni. A jobb átláthatóság miatt tettem "entereket" a szövegbe, nem töröltem semmit. Na de nézzük, Esriel hogy próbált meg segíteni rajtam:

  Kovács: hi
  Esriel E: Thank you for contacting Microsoft Accounts and Billing Support!
  Kovács: Hi, I want to share a folder with everyone with OneDrive, but I don't want them to see my account name. Is this possible?
  Esriel E: Hi, Kovacs, I understand that you need help on your OneDrive to share folder with everyone ,am I correct?
  Kovács: not really
  Kovács: I can share a folder
  Kovács: but I want to share it anonymously
  Kovács: here is the folder I shared https://onedrive.live.com/?cid=3da7ce907fc17586&id=3DA7CE907FC17586%21292 , but as you can see my name (xxxxx yyyyyy) is visible
  Esriel E: I see, may I know , did you already purchased the Onedrive?
  Kovács: purchased?
  Kovács: I'm using it for free
  Kovács: can you answer me faster please? (3 perc telt el a retardált válaszai között )

  Esriel E: I see, now I can help you on your concern by giving you an option.
  Kovács: great, and what is that ?
  Esriel E: (3 perc után) Now I will give you the link for us to better assist you, please wait for a moment.
  Kovács: ohh, ok
  Esriel E: (itt már 5 perc után) Please click this link (onedrive.com)
  Esriel E: Please click the link that I provide above.
  Esriel E: Is there anything else that I can help you with?

  Kovács: OneDrive opens...
  Kovács: If I click the link, onedrive opens, this is not help on me
  Esriel E: Yes.
  Kovács: and what should I do on onedrive.com ?!
  Esriel E: Yes you can log-in there.
  Kovács: and after that?
  Esriel E: After you sign in select"Get more storage"

  Kovács: WHY???

  Esriel E: Okay, I will give you a link to"Request a call"option, because there's some information that not allow to provide here in the chat room, please wait for a moment.

  Kovács: I really dont understand you, what are you talking about. Can you help on this question or not?! "I want to share a folder with everyone via OneDrive, but I don't want them to see my account name. Is this possible?"

  Esriel E: Please click this link (onedrive.com)
  Esriel E: Please click the link that I provide above.

  Kovács: sorry dude, but you are the worst online support I have ever met

  Esriel E: I apologize for the inconvenience.
  Esriel E: Right now we have system upgrading that's why we have some delay.
  Esriel E: Thank you for understanding.

  Kovács: connect me to another operator or something
  Esriel E: Yes, click the link that I provide above.
  Kovács: You have taken 30 minutes from my life, not nice...
  Esriel E: I see, I apologize for the inconvenience.
  Esriel E: Is there anything else that I can help you with?

  [ Szerkesztve ]

  Semleges értékelés oka: Az eladott vidokártyán a HDMI bemenet miniHDMI volt, amit én soha nem használtam és fel sem tűnt, hogy az nem a "hagyományos". Ezt nem jeleztem, ami a vevőnek kellemetlenséget okozott.

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