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• #10866 janes1976 őstag

  Új Válasz 2012-05-17 20:15:30 #10866

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  janes1976

  őstag

  Eredeti chat beszélgetés:

  Janes: hi, i'm janes
  > Operating System: Windows 7 x64
  > License Key:
  > Welcome Janes! Please hold while we contact a representative. If a
  > representative does not respond in a few seconds, then he/she is not
  > available at this time.
  > You are now speaking with MICHELLE of TECHNICAL SUPPORT.
  > Michelle: Welcome to BitDefender LiveAssistance!, Janes! Thank you for
  > your interest in our security solution BitDefender.
  > Michelle: Hello Janes!
  > Janes: Not sent with the Hungarian
  > Michelle: What language was that, Janes?
  > Janes: Slovak
  > Janes: i think
  > Michelle: Just a moment, please.
  > Janes: The 2010 version was the Hungarian language in it, and then
  > disappeared.
  > Janes: ok
  > Janes: Therefore, I ask that this draft that will appear in Hungarian
  > these great products.
  > Michelle: Thank you for waiting, Janes. Unfotunately, I cannot provide
  > you with a Hungarian download link.
  > Janes: Because people are missing a lot of Hungarians in the Hungarian
  > language localization.
  > Michelle: What other language would you prefer?
  > Janes: sorry,
  > only the Hungarian
  > Janes: In the future perhaps?
  > Michelle: What about English? I can see that your English is very
  > good, Janes.
  > Janes: You may know something about it?
  > Janes: google translater
  > Michelle: Ok, I see.
  > Janes: I know very little English
  > Michelle: The installation is not difficult, anyways, and whenever you
  > don't understand something, you can contact us.
  > Janes: We have a lot of BitDefender everyone would choose if it would
  > be Hungarian.
  > Janes: perhaps
  > Michelle: Perfect, Janes. In this case, I will send this request to my
  > colleagues and they will send you an e-mail with an answer for your
  > request.
  > Janes: ok
  > Michelle: If you have any other issues or questions related to
  > Bitdefender, please do not hesitate to contact us, whenever you want,
  > we offer non-stop customer support.
  > Michelle: Is there anything more I may be able to assist you with at
  > the moment?
  > Janes: So if I understand it will not be available in Hungarian.
  > Janes:
  > Michelle: No, I did not say that. I said that I will send this feature
  > request to my colleagues and they will provide you with a better
  > answer.
  > Janes: ok, thanks
  > Michelle: Anytime, Janes!
  > Michelle: Thank you for choosing BitDefender LiveAssistance! Janes. Do
  > not hesitate to contact us if you need further assistance. Goodbye.

  Ezt írták vissza magasabb szintről:

  Dear Janes,

  Thank you for taking the time to provide your feedback to us.

  It is very important to us as this is the only way to improve our product as
  well as our service.

  We kindly inform you that Bitdefender is not available in Hungarian and I am
  afraid there is no time for the product's interface to be translated in this
  language as the Bitdefender 2013 Beta version has already been released.

  Your feedback has been sent to the appropriate department and please do not
  hesitate to contact us at any time and send us your opinion or any question
  that might have regarding the protection of your system.

  Thank you again.

  Best regards,
  Claudia Banciu
  Bitdefender Technical Support Engineer

  [ Szerkesztve ]

  Xiaomi X6 Pro 512/12 GB (Grey)

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