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  • Roughcharm

    újonc

    válasz gabor231 #33772 üzenetére

    Sziasztok,

    "Dear ....,

    Thank you for your reply. We sincerely apologize for this delivery issue.

    As you did not purchase the shipping insurance during the checkout please understand that we can only partially refund you for this issue.

    In order to resolve this issue please consider the following solutions:
    1. Partial Repayment For Reshipment Of The Package.
    For a discounted fee of 40 USD we can arrange to reship the package to you as soon as possible.

    Please confirm your address in the following format for this option:
    Consignee Name:
    Detailed Address:
    City:
    State (Province):
    Postal Code:
    Country:
    Phone Number:

    We will send you an invoice for this payment to your registered email account.

    2. Partial Refund To Wallet
    We can refund you 40 USD to your GearBest Wallet for use on your future orders.
    In addition we will reward you with extra points that you can use as discount towards your next purchase. (1 point for every 1 USD refunded).

    Refunds to your Wallet will take up to 24 hours after being processed.

    3. Partial Refund To Original Payment Account
    We can refund you 40 USD to your original payment account.

    For credit card refunds, please allow between 7-14 business days for the transaction to process. This time depends on your card issuing bank and is unfortunately beyond our control.

    Kindly let us know your decision at your earliest convenience.

    We look forward to hearing from you soon.

    Best Regards,
    Shadow
    GearBest Customer Service
    http://www.GearBest.com"

    Azt hittem, csak én vagyok peches, de ezek iparszerűen űzik ezt. Bankon keresztül utaltam a pénzt, ráadásul, magyarországi, Raiffeisen-es bankszámlára. Tényleg nincs semmi mozgástér?

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