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• #6353 jbl senior tag MaCS_70 #6352

  Új Válasz 2024-07-07 08:45:21 #6353

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  jbl

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  — CyberGhost VPN Support

  Franz, Apr 20, 2024, 10:34 PM GMT+8:Hello,
  
  Thank you for writing back, and please know that I appreciate your patience.
  
  I’m sorry that you’ve decided to refund your subscription to us.
  
  I acknowledge that you provided your reference number Uxgdwsp, and the refund was processed successfully.
  
  You should expect to see the refunded amount reflected in your account within 5 to 10 bank business days (excluding weekends and legal holidays). It usually takes less but it depends on how soon each bank processes these types of transactions and we would ask you to wait through the above-mentioned time frame first.
  
  Thank you for being a part of CyberGhost VPN and should you wish to consider VPN service again, please know that it can provide you with a multitude of benefits such as improving your security and privacy. For streaming, we have optimized streaming servers that may help you access geo-restricted services.
  
  Would appreciate any further feedback that will help us better in the future and your expectations on the product. We value your comments and hope to serve you again in the future.
  
  If you have any more questions, please do not hesitate to contact us.
  
  Thank you and have a great day!
  Regards,
  Franz
  CyberGhost VPN Support

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