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• #12454 FecoGee Topikgazda

  Új Válasz 2017-02-03 10:25:55 #12454

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  FecoGee

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  „ However recently, Cisco became aware of an issue related to a component manufactured by one supplier that affects some Cisco products. In some units, we have seen the clock signal component degrade over time. Although the Cisco products with this component are currently performing normally, we expect product failures to increase over the years, beginning after the unit has been in operation for approximately 18 months. Once the component has failed, the system will stop functioning, will not boot, and is not recoverable. This component is also used by other companies.“

  To support our customers and partners, Cisco will proactively provide replacement products under warranty or covered by any valid services contract dated as of November 16, 2016, which have this component. Due to the age-based nature of the failure and the volume of replacements, we will be prioritizing orders based on the products’ time in operation.

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